One source of truth from inspection to repair and warranty.

Remi is a residential roofing company in Lehi, Utah that has completed 40,000+ projects. On claims, Remi either inspects on the carrier's behalf or works from your adjuster's scope, writes estimates in Xactimate or Cotality line items and posts status updates in XactAnalysis or Cotality and your claim center. On adjuster referrals the estimate is ready within 24 hours of Remi receiving the referral and scope of loss; on claims Remi inspects, it follows the inspection, with timing confirmed per program during vendor review. Licensed, insured partner crews install, and Remi holds the policyholder's contract, reviews the work and backs a 5-year workmanship warranty. For diligence, start with Remi's license directory, the SOC 2 Type II report and certificates of insurance.

It runs two ways. With adjuster-led referrals, your adjuster inspects, sends Remi the referral and scope of loss, and approves Remi's estimate; Remi does the work once the policyholder chooses Remi. With inspection programs, Remi inspects on your behalf and submits documented findings, you decide coverage, and then Remi completes the repairs. Estimate-only assignments cost a flat $60, credited if the policyholder hires Remi, and full assignments bill after the policyholder signs a Direction to Pay.

On adjuster referrals, Remi writes the estimate within 24 hours of receiving the referral and scope of loss. That window covers the estimate itself; the adjuster's inspection, your review and the install sit outside it. On claims Remi inspects for you, the estimate follows the inspection, with timing confirmed per program during vendor review. Supplements are the exception: when the adjuster's first visit produces a complete scope, Remi guarantees its estimate with no surprise supplements or change orders. Remi doesn't publish a supplement rate, so ask for it during vendor review.

Both, at different steps. Remi employs its inspectors as W-2 staff. Remi's own certified team inspects and writes the estimates, and Remi handles policyholder communication and quality review. Licensed, insured partner crews install the roof, and each must carry $1M per occurrence and $2M aggregate in general liability and keep an English-speaking foreman on site. The policyholder signs with Remi, and Remi backs the workmanship warranty.

Remi is. The policyholder's contract is with Remi, crews work to Remi's work order, and Remi's 5-year workmanship warranty covers installation problems and transfers if the home sells. The policyholder calls Remi support at 916.999.7497, and Remi works with them to make it right.

Remi works with national and regional carriers through adjuster-referral and inspection programs, and it's an approved option with select carriers. We don't name carrier partners on our website. References are available during vendor review.

Remi serves homeowners nationwide except New York, Hawaii and Alaska, and it's licensed wherever a contractor license is required: 38 license numbers across 36 jurisdictions (35 states and Washington, D.C.), each listed. Some states don't issue a state-level license, so check the directory against each state in your footprint. Remi carries general liability and workers' compensation and provides certificates on request.

Remi Labs is the company behind Remi, a residential roofing company headquartered in Lehi, Utah. It was in Y Combinator's Winter 2022 batch, has completed 40,000+ projects and has completed a SOC 2 Type II examination. Sunrun calls Remi its trusted and preferred roofing partner. We share the financial and operating detail a vendor-risk review needs directly with carriers.

Follow your carrier's rules on contractor referrals first. On qualifying claims, adjusters in Remi's referral program introduce Remi as an exterior repair partner, and the policyholder decides whether to hire Remi. Policyholders get a guaranteed price, no cost beyond the deductible if more repairs turn up mid-project, text updates with a milestone tracker, and warranties included at no extra cost. Remi holds a 4.8-star rating from 600+ Google reviews.

Yes. Qualified policyholders can finance their deductible and other out-of-pocket costs with $0 due at signing. Approval happens over the phone, payments are low and monthly, and the financing comes through Remi's bank partners. Pre-qualification uses a soft credit pull and takes about 5 minutes, and there's no pre-payment penalty.

No. The insurance company makes the coverage and payment decision under the policy. Remi determines what construction work it recommends and what that work costs, and the homeowner decides whether to sign a roofing contract and authorize it. A policyholder who wants someone to represent them in the claim hires a public adjuster, a separately licensed role.

Every Remi estimate uses Xactimate or Cotality line items so it matches carrier guidelines. Adjusters get status updates in XactAnalysis or Cotality and the claim center at each milestone: estimate complete, homeowner contacted, forms signed and work started. File-specific questions go in comments on the file. To write the estimate, Remi needs the deductible, the scope and severity of loss, depreciation (recoverable and non-recoverable) and whether the insured has been paid, and a Hover report speeds things up.

Remi has completed 40,000+ projects through a nationwide network of licensed, insured partner crews, and it serves homeowners everywhere except New York, Hawaii and Alaska. Storm-surge capacity depends on the market and the event, so we plan it with each carrier during vendor review, state by state.